Last updated: May 17, 2026
1.1 These Terms & Conditions ("Terms") are a binding agreement between Cyber Eagle LLC, a Wyoming limited liability company ("Cyber Eagle," "we," "us"), and the organization that subscribes to the Cyber Eagle service (the "Customer," "you"). By creating an account, clicking to accept these Terms, or using the Service, you represent that you are at least 18 years old, have authority to bind the Customer, and agree to these Terms on the Customer's behalf.
1.2 If you do not agree to these Terms, do not create an account or use the Service.
1.3 These Terms incorporate by reference our Privacy Policy, available at cybereagle.co/privacy.
2.1 Cyber Eagle provides an employee productivity and workforce analytics service consisting of a desktop agent installed on workstations and a web dashboard for administrators (collectively, the "Service").
2.2 The Service is intended for use by the Customer's workforce. The Customer is the entity that procures the Service; the end users are the individuals — typically employees — whose activity is monitored through the Service at the Customer's direction.
2.3 We may modify, add, or discontinue features of the Service at any time, with reasonable notice for material changes.
3.1 To use the Service, the Customer must register an account with accurate and complete information and keep that information current.
3.2 The Customer is responsible for all activity that occurs under its account, for safeguarding account credentials, and for the acts and omissions of its administrators and end users.
3.3 The Customer must notify us promptly of any unauthorized use of its account or any other suspected breach of security.
4.1 The Service is offered on a subscription basis at US$10 per monitored employee per month, subject to a minimum of 5 employees per workspace (US$50 per month minimum), billed monthly in advance, unless otherwise agreed in writing.
4.2 New Customers receive a 7-day free trial. At the end of the trial, the Customer's subscription automatically begins billing on the configured payment method unless the Customer cancels before the trial ends.
4.3 Subscription fees auto-renew each billing cycle until the Customer cancels in the account dashboard.
4.4 All fees are stated in U.S. dollars and are exclusive of taxes, duties, and similar government charges, which are the Customer's responsibility.
4.5 If a payment fails, we may suspend or terminate the Service after reasonable notice.
5.1 All subscription fees are non-refundable. The Customer may cancel at any time to prevent future billing, but already-paid fees are not refunded in whole or in part, including for partial billing periods, unused capacity, or features the Customer has chosen not to use.
5.2 This Section 5 applies to the maximum extent permitted by applicable law.
6.1 Subject to these Terms, Cyber Eagle grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license, during the subscription term, to use the Service and to install and run the desktop agent on workstations operated by or on behalf of the Customer's workforce, solely for the Customer's internal business purposes.
6.2 The Customer may not, and may not permit any third party to: (a) copy, modify, or create derivative works of the Service or the agent; (b) reverse engineer, decompile, or attempt to discover the source code of the Service; (c) resell, sublicense, lease, or otherwise commercially exploit the Service; (d) remove or alter any proprietary notices; or (e) use the Service to build a competing product.
7.1 The Service enables monitoring of workplace activity. Laws governing such monitoring vary substantially by country, state, province, and locality, and may impose obligations on the Customer that include providing written notice through company policies, posting or displaying notices on monitored devices, obtaining individual employee consent, registering with a regulator, or limiting the scope, frequency, or methods of monitoring.
7.2 The Customer is solely responsible for, and accountable for: (a) identifying every law that applies to the Customer's monitoring of its workforce; (b) complying with every such law on an ongoing basis; (c) updating company policies, employee handbooks, employment agreements, and any on-device or in-product notifications so that monitored individuals are informed as required by applicable law; (d) obtaining and recording any required notices, consents, registrations, or authorizations from each monitored individual before that individual is monitored through the Service; and (e) maintaining its compliance posture for as long as the Customer uses the Service.
7.3 Cyber Eagle does not provide legal advice and does not warrant that the Service, or any configuration of the Service, complies with any specific law applicable to the Customer's workforce. The Customer must obtain its own legal advice regarding its monitoring practices.
7.4 The Customer alone is accountable for any failure to comply with applicable monitoring, surveillance, privacy, labor, or employment laws. Cyber Eagle has no liability of any kind for the Customer's non-compliance, for claims brought by monitored individuals arising from the Customer's deployment or configuration of the Service, or for any regulatory or governmental action taken against the Customer related to the Customer's monitoring practices.
8.1 The Customer is solely responsible for ensuring that its use of the Service complies with all laws applicable to its workforce and operations, including without limitation employment, labor, monitoring, wiretapping, electronic communications, surveillance, privacy, and data protection laws in every jurisdiction in which monitored employees work or reside.
8.2 Before deploying the Service to any individual, the Customer must provide all notices and obtain all consents, authorizations, and registrations required by applicable law from the individuals to be monitored, and must maintain records of such notices and consents.
8.3 The Customer is responsible for configuring the Service appropriately, including the scope of data collection, retention periods, screenshot frequency, and the personnel within its organization who may view monitoring data.
8.4 The Customer acknowledges that it, and not Cyber Eagle, is the data controller of workforce analytics data collected through the Service.
9.1 The Customer must not use the Service to: (a) violate any law or third-party right; (b) infringe intellectual property; (c) transmit malware or other harmful code; (d) attempt to gain unauthorized access to the Service or to data of other customers; (e) interfere with or stress-test the Service except with our prior written permission; (f) collect data from individuals who have not been properly notified; or (g) use the Service for any purpose other than legitimate workforce productivity analysis.
9.2 We may investigate suspected violations and may suspend access immediately when we reasonably believe a violation creates legal risk to us or to other customers.
10.1 Cyber Eagle and its licensors retain all right, title, and interest in and to the Service, the desktop agent, the website, our trademarks and trade names, and all related intellectual property. No rights are granted by implication, estoppel, or otherwise except as expressly set out in these Terms.
10.2 As between the parties, the Customer retains all right, title, and interest in and to the data its workforce generates through use of the Service ("Customer Data"). The Customer grants Cyber Eagle a worldwide, royalty-free license to host, process, transmit, and display Customer Data solely as necessary to provide the Service and as described in the Privacy Policy.
10.3 If the Customer provides feedback, suggestions, or ideas about the Service, the Customer grants Cyber Eagle a perpetual, irrevocable, royalty-free, worldwide license to use that feedback for any purpose, without obligation to the Customer.
11.1 Our collection and use of information is described in the Privacy Policy at cybereagle.co/privacy, which is incorporated into these Terms.
11.2 As between the parties, with respect to workforce analytics data, the Customer is the data controller and Cyber Eagle is the data processor. Cyber Eagle processes such data only on the Customer's documented instructions, as set out in the Privacy Policy and these Terms.
12.1 The Customer may cancel the subscription at any time through the account dashboard. Cancellation prevents future billing; it does not refund fees already paid (see Section 5).
12.2 We may suspend or terminate the Service, in whole or in part, for: (a) non-payment of fees; (b) violation of these Terms; (c) conduct that creates legal, security, or operational risk; or (d) on at least 30 days' written notice for convenience.
12.3 Either party may terminate for the other party's material breach if the breach is not cured within 30 days of written notice describing the breach.
12.4 On termination, the Customer's license to the Service ends, the desktop agent must be uninstalled from all workstations, and we may delete Customer Data following the retention rules set out in the Privacy Policy. Sections 5, 6.2, 10, 13, 14, 15, 16, and 19 survive termination.
13.1 The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise. Cyber Eagle expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
13.2 Cyber Eagle does not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components, or that any data transmitted, stored, or processed through the Service will be free from loss, corruption, attack, or unauthorized access.
13.3 No advice or information obtained from Cyber Eagle, whether oral or written, creates any warranty not expressly stated in these Terms.
13.4 No service level commitment. Unless the Customer has signed a separate written service level agreement with Cyber Eagle, the Service is provided without any uptime, availability, response-time, or performance commitment. Scheduled maintenance, unplanned downtime, and service degradation may occur at any time and do not entitle the Customer to a refund, credit, or other remedy.
14.1 To the maximum extent permitted by law, Cyber Eagle, its affiliates, officers, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, goodwill, data, business opportunity, or reputational harm, arising out of or in connection with the Service or these Terms, even if Cyber Eagle has been advised of the possibility of such damages.
14.2 To the maximum extent permitted by law, Cyber Eagle's total aggregate liability arising out of or in connection with the Service or these Terms, whether in contract, tort (including negligence), statute, or otherwise, is limited to the greater of (a) one U.S. dollar (US$1.00), or (b) the total amount of subscription fees actually paid by the Customer to Cyber Eagle in the twelve (12) months immediately preceding the event giving rise to the claim.
14.3 Without limiting the generality of Section 13 or Section 14.1, Cyber Eagle is not liable for any damages, losses, or claims arising from: unauthorized access to or alteration of Customer Data; data breaches, intrusions, or security incidents; loss or corruption of data; interruption of the Service; the acts or omissions of any third party; or the Customer's failure to comply with applicable monitoring, privacy, labor, or employment laws.
14.4 The Customer acknowledges that these limitations are a fundamental basis on which Cyber Eagle is willing to provide the Service, and that the fees charged reflect this allocation of risk.
14.5 Limitation period. Any claim or cause of action arising out of or relating to these Terms or the Service must be brought within twelve (12) months after the cause of action arises, or it is permanently barred. This limitation applies to the maximum extent permitted by law.
15.1 The Customer will defend, indemnify, and hold harmless Cyber Eagle, its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claim, action, demand, or proceeding, and any related losses, damages, liabilities, settlements, fines, costs, and reasonable attorneys' fees, arising out of or relating to:
15.1.1 the Customer's breach of these Terms;
15.1.2 the Customer's violation of any applicable law, including monitoring, wiretapping, labor, employment, privacy, or data protection laws;
15.1.3 any claim brought by a monitored employee, contractor, or other individual of the Customer arising from or relating to the Customer's deployment, configuration, or use of the Service, including claims alleging unlawful surveillance, invasion of privacy, wrongful termination, or discrimination;
15.1.4 the Customer's failure to obtain required notices, consents, or registrations from monitored individuals; and
15.1.5 Customer Data, including any allegation that Customer Data infringes or misappropriates a third party's rights.
15.2 Cyber Eagle will promptly notify the Customer of any indemnified claim, give the Customer sole control of the defense and settlement (provided no settlement may impose any obligation or admission on Cyber Eagle without our consent), and cooperate at the Customer's expense.
16.1 These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
16.2 Binding individual arbitration. Except for the carve-outs in Section 16.4, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in Cheyenne, Wyoming, in English, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
16.3 Class-action waiver. The Customer and Cyber Eagle each agree that any dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one party's claims and may not preside over any form of representative or class proceeding.
16.4 Court carve-outs. Either party may bring an action in the state or federal courts located in Laramie County, Wyoming for: (a) injunctive or other equitable relief to protect intellectual property rights or to stop unauthorized use of the Service; or (b) enforcement of an arbitration award. The parties consent to the exclusive jurisdiction and venue of those courts for those purposes.
17.1 The Service is provided from the United States and is subject to U.S. export control and economic sanctions laws, including the U.S. Export Administration Regulations and the regulations administered by the U.S. Treasury Department's Office of Foreign Assets Control (OFAC).
17.2 The Customer represents and warrants that: (a) it is not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. sanctions; (b) it is not identified on any U.S. government list of prohibited or restricted parties, including OFAC's Specially Designated Nationals and Blocked Persons List; and (c) it will not export, re-export, access, or use the Service in violation of any applicable export control or sanctions law.
17.3 The Customer will not permit any user to access the Service from any country or region subject to comprehensive U.S. sanctions, and is responsible for screening its users and monitored individuals accordingly.
18.1 From time to time, Cyber Eagle may make features available to the Customer that are designated as "beta," "preview," "experimental," "pilot," or similar ("Beta Features").
18.2 Beta Features are provided "as is," for testing and evaluation only, may be incomplete or unstable, may be modified or removed at any time without notice, and are not subject to any service level commitment, support obligation, or warranty.
18.3 Cyber Eagle has no liability arising from the Customer's use of any Beta Feature, and the Customer's sole remedy in the event of any dissatisfaction with a Beta Feature is to stop using it.
19.1 Force majeure. Neither party is liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil disturbance, labor disputes, internet or utility failures, cyberattacks, or governmental actions.
19.2 Entire agreement. These Terms, together with the Privacy Policy and any order form or written agreement signed by both parties, constitute the entire agreement between the parties regarding the Service and supersede all prior or contemporaneous understandings.
19.3 Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.
19.4 No waiver. A failure or delay in enforcing any right under these Terms is not a waiver of that right.
19.5 Assignment. The Customer may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.
19.6 Changes to these Terms. We may update these Terms from time to time. We will revise the "Last updated" date and, for material changes, provide reasonable advance notice by email or in-product notification. Continued use of the Service after the effective date of the updated Terms constitutes acceptance. If the Customer does not accept the updated Terms, the Customer's sole remedy is to cancel the subscription before the effective date.
19.7 Notices. Notices to Cyber Eagle must be sent to legal@cybereagle.co. Notices to the Customer may be sent to the email address associated with the account.
19.8 Relationship. The parties are independent contractors. These Terms create no partnership, joint venture, agency, or employment relationship.
19.9 Contact. Cyber Eagle LLC — legal@cybereagle.co